Home > SharePoint 2007 > retrieving the com class factory with clsid {3d42CCB1 – …

retrieving the com class factory with clsid {3d42CCB1 – …


Today we had a nice error at the customer: retrieving the com class factory with clsid {3d42CCB1 – … when we tried to access the search settings of the Shared Service Provider. After a lot of searching, on the web and in blogs, we identified similar problems. All of them seemed to be linked to the user running the “Office SharePoint Server Search” service. After checking the event log we saw that the user running the service seemed to have a bad password, making it unable to access the content.

It’s the second time that we identify a service that seems to be running on a wrong password (no clue how that is possible) , but only starts giving errors at the moment when it is being used.
Fixing the password did all we needed. Make sure that you also give the identity the service is running under has logon as a service rights.

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